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Rowmark, LLC Privacy Policy


This Privacy Policy covers what information we collect from you when you visit a website operated by Rowmark, LLC (Rowmark website(s)), how we use it, and under what circumstances we disclose it. By using a Rowmark website, you agree with the terms and conditions of this Privacy Policy.

  1. The Information We Collect

    When you use a Rowmark website, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit a Rowmark website.

    Information You Actively Submit to Rowmark: For most of the browsing services we provide, we neither require nor collect "Personal Information" -- your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse a Rowmark website and take as much time as you want to review our products, sales tools and content without having to submit such Personal Information. Even when you use our shopping cart as you browse, there is no need to submit Personal Information.

    In the following instances, however, we do need you to actively submit Personal Information: when you want to (i) complete an order; (ii) subscribe to our E-newsletters (iii) submit a Sample and Literature Request via a Rowmark Website.

    Completing an Order. To complete an order, we require you to supply information such as name, billing address, ship to address, and credit card information.

    Rowmark E-newsletter, Sample and Literature Request. You may sign up for the free E-newsletter or submit a Sample and Literature Request. To do so, you will need to supply your email address in the E-Newsletter form located at the bottom of any page, or fill out the Sample and Literature Request. The contact information collected is only used to forward the E-Newsletter to the e-mail address supplied.

    Other information. We may also collect tracking information as you navigate through a Rowmark website. The tracking information is used to quantify the number of visitors who view individual pages and documents, and does not include Personal Information. We may employ ”cookies”, which are a standard feature of internet browsers, to collect tracking information. The settings of your internet browser can be adjusted to refuse cookies from a Rowmark website.

  2. How we use and share Personal Information

    Rowmark will use your Personal Information only to supply the E-Newsletter or deliver items purchased through a Rowmark website. You may unsubscribe at any time by simply sending an e-mail to our customer service department at newsletter@Rowmark.com, requesting removal from the distribution list.

    Rowmark shares Personal Information that we collect as follows:

    Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

    Law Enforcement Investigations. Rowmark will release Personal Information when we believe that the release is necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of Rowmark, our users, or others. For example, we may be required by law to disclose Personal Information about you without your consent and without notice in order to comply with a valid legal process such as a subpoena, court order, or search warrant.

  3. Communications from Rowmark

    If you submit Personal Information, you may receive the following communications from Rowmark:

    Communications Related to Transaction and Account Maintenance. By placing an order through a Rowmark website, you may receive communications from us relating to: order confirmations; order updates; order problems; and material changes to site policies and account management procedures.

    Rowmark E-newsletter, Sample and Literature Request. You may sign up for the free E-newsletter and submit a Sample and Literature Request. To do so, you will need to supply your email address in the E-Newsletter form at the bottom of any page, or fill out the Sample and Literature Request. The contact information collected is only used to forward the E-Newsletter to the e-mail address supplied. You may unsubscribe at any time by simply sending an e-mail to our customer service department, requesting removal from the distribution list.

  4. Underage Customers

    To comply with the Children's Online Privacy Protection Act, Rowmark websites are only available to users who are at least 13 years old. If you are under 13, please do not use a Rowmark website.

  5. Linking to Third-Party Websites

    When you click on links on our site that take you to a website outside of Rowmark website, you will be subject to the third parties' privacy policies and terms of use. While we support the protection of privacy on the Internet, Rowmark is not responsible for the actions of any third-party websites. We encourage you to read the posted privacy statement and the terms of use of any and every site you visit, whether you are linking from our site or browsing on your own.

  6. Protecting Your Information

    The Personal Information you provide -- including your credit card information -- to create and access an account with us and to make purchases from us is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to reduce the risk of such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.

  7. Alternative Customer Purchasing Options

    If you do not feel comfortable sending your credit card information to us over the Internet, you still can shop with us. We welcome you to call us to complete your purchase by phone.

  8. Changes to Privacy Policy

    Rowmark reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. This information in the Privacy Policy may change at any time, without notice.

  9. Questions or Comments

    If you have any questions regarding our Privacy Policy, please email us at newsletter@rowmark.com .

© 2016 Rowmark, LLC

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