The Information We Collect
When you use a Rowmark website, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit a Rowmark website.
Information You Actively Submit to Rowmark: For most of the browsing services we provide, we neither require nor collect "Personal Information" -- your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse a Rowmark website and take as much time as you want to review our products, sales tools and content without having to submit such Personal Information. Even when you use our shopping cart as you browse, there is no need to submit Personal Information.
In the following instances, however, we do need you to actively submit Personal Information: when you want to (i) complete an order; (ii) subscribe to our E-newsletters (iii) submit a Sample and Literature Request via a Rowmark Website.
Completing an Order. To complete an order, we require you to supply information such as name, billing address, ship to address, and credit card information.
Rowmark E-newsletter, Sample and Literature Request. You may sign up for the free E-newsletter or submit a Sample and Literature Request. To do so, you will need to supply your email address in the E-Newsletter form located at the bottom of any page, or fill out the Sample and Literature Request. The contact information collected is only used to forward the E-Newsletter to the e-mail address supplied.
How we use and share Personal Information
Rowmark will use your Personal Information only to supply the E-Newsletter or deliver items purchased through a Rowmark website. You may unsubscribe at any time by simply sending an e-mail to our customer service department at newsletter@Rowmark.com, requesting removal from the distribution list.
Rowmark shares Personal Information that we collect as follows:
Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
Law Enforcement Investigations. Rowmark will release Personal Information when we believe that the release is necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of Rowmark, our users, or others. For example, we may be required by law to disclose Personal Information about you without your consent and without notice in order to comply with a valid legal process such as a subpoena, court order, or search warrant.
Communications from Rowmark
If you submit Personal Information, you may receive the following communications from Rowmark:
Communications Related to Transaction and Account Maintenance. By placing an order through a Rowmark website, you may receive communications from us relating to: order confirmations; order updates; order problems; and material changes to site policies and account management procedures.
Rowmark E-newsletter, Sample and Literature Request. You may sign up for the free E-newsletter and submit a Sample and Literature Request. To do so, you will need to supply your email address in the E-Newsletter form at the bottom of any page, or fill out the Sample and Literature Request. The contact information collected is only used to forward the E-Newsletter to the e-mail address supplied. You may unsubscribe at any time by simply sending an e-mail to our customer service department, requesting removal from the distribution list.
To comply with the Children's Online Privacy Protection Act, Rowmark websites are only available to users who are at least 13 years old. If you are under 13, please do not use a Rowmark website.
Linking to Third-Party Websites
Protecting Your Information
The Personal Information you provide -- including your credit card information -- to create and access an account with us and to make purchases from us is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to reduce the risk of such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.
Alternative Customer Purchasing Options
If you do not feel comfortable sending your credit card information to us over the Internet, you still can shop with us. We welcome you to call us to complete your purchase by phone.
Questions or Comments